• Knowing hours of operation at each site 
  • Knowing services and facilities available at each site
  • Having brochure of other sites available
  • Building trust 
  • Increasing cooperation 
  • Communication among sites 
  • Identifying resources 
  • Local « experts » 
  • Information kits -develop 


  • School groups (Boards of Education and teachers) 
  • Identify some people to be resource people – to work with teachers on education 
  • Work with boards to ensure accuracy of information, identifying black heritage in curriculum 
  • Develop education kit ex. « Learn not to Burn » 
  • kit used by fire departments to teach fire safety Better educate tourism operators, local politicians 
  • Ensuring consistency of story 

1. general overall story 

2. unique story of each site / community

  • Recording it 
  • Inventory of artefacts existing at each site and collectively catalogue 
  • Conveying that it is a shared history 


  • Trade shows / FAM tours 
  • Signage logos – common and identifiable 
  • Mapping idea 
  • Common web site 
  • Special events 
  • Black Heritage month 
  • Education for tour operators, volunteers 
  • Distribution list include all sites, tourism 
  • operators i.e. newsletter, broadcast fax 
  • Getting information into tourism bureaux
  • Promotion of individual sites – cross marketing 

Volunteers / Human Resources 

  • Includes human resource development 
  • Training for volunteers i.e. Super Host program 
  • Does each site have a succession plan on paper? to ensure information remains and is collected. 
  • Working with school boards to get volunteer students, coop students 
  • Opportunity for training workshops for staff and volunteers 
  • policy development 
  • administration 
  • Assistance with planning 
  • Identifying resources that exist to help achieve projects i.e. professional associations 
  • Tour of all sites for staff and volunteers of individual sites – so everyone knows what’s available at other sites